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Make an Initial Appointment

Make an Initial Appointment

Please specify the Round Rock location when making appointments.


Staff members are available to provide urgent/crisis support and routine appointments to enrolled students as they navigate college transitions and other life experiences. For the health of all Bobcats, services are by appointment only.  If you need urgent/crisis support, want to schedule or change an appointment, or want to consult with a clinician, please call 512-245-2208 (Monday - Friday, 8 am - 5 pm).

During the COVID-19 period, telemental health (phone of HIPAA-compliant Zoom video) will be the most frequently used method for counseling.  Clinicians will work with students to determine whether their individual counseling needs are best supported using telemental health or limited in-person services following CDC distancing guidelines. 

If you feel you are in immediate danger or crisis, call 911 or seek medical assistance.  If you are experiencing suicidal thoughts, interpersonal/ domestic violence, or a recent sexual assault you can call the Counseling Center during normal business hours at 512-245-2208. 

After-hours you can call the suicide prevention hotlines (please identify self as Texas State student) : Bluebonnet Trails 1-800-841-1255 (Round Rock Campus) or Hill Country MHDD 1-877-466-0660 (San Marcos Campus).

Please see our Crisis Information for an expansive list of crisis hotlines and chatlines for suicide prevention, interpersonal/domestic violence, and sexual assault survivors.   

The Counseling Center has also compiled a list of mental health related COVID-19 resources and support materials.  Therapy Assistance Online (TAO) self-help is available to provide support for anxiety, depression, and other common concerns. You can also find information about connecting with a Community Referral.

For the most updated information regarding COVID-19, please see the Texas State Coronavirus (COVID-19) page. All official university-wide communication about COVID-19 will come via email. 

The health of our clients and our staff is our priority. Each of us must act responsibly for the benefit of our entire community. If you are sick or become sick, you should stay home and avoid close contact with others. If you have any concerns that you have been exposed to the virus, you should call the Student Health Center or your medical provider immediately.


In order to serve all students effectively, your appointment may be rescheduled if you are late.

Initial Appointment

At your Initial Appointment you will be provide with information about confidentiality and service policies.