Making an Initial Appointment
Make an Initial Appointment
If you are interested in using Counseling Center services,
call 512-245-2208 or visit us in LBJ Student Center 5-4.1.
You can initiate a Counseling Center appointment through a SCHEDULED CONSULTATION or through our URGENT CARE CLINIC if you are in crisis.
At your consultation the clinician will recommend appropriate sources of support. The recommendation may include scheduling brief individual (every 2-3 weeks) or group therapy at the Counseling Center. It may be using our on-line services. Or you may be referred to a more appropriate campus or community resource. This includes referrals for frequent, longer-term, or specialized therapy or a medication evaluation.
We understand your situation is unique and cannot be fully described. In our effort to best serve each student, we request that you read the common concerns listed below so that you can appropriately identify which consultation type you need.
*If you are seeking Group Counseling or Couples Counseling, please tell the front desk staff.
Scheduled Consultations
These are same-day appointments. Calling earlier in the day provides you with more appointment times/options. If no appointments remain available, you will be asked to call on a different day when your schedule is flexible. If you are asked to call back you may want to try some of the ideas on the 'While you Wait for an Initial Consultation Appointment' page.
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Initial Consultation: The most common consultation type for students seeking to initiate therapy.
Common concerns students bring to an ICON include, but are not limited to:
- I am having relationship(s) problems or recently experienced a break-up.
- I am having panic attacks.
- I am experiencing anxiety and/or stress.
- I feel depressed and/or have low/mood energy.
- I am concerned about my alcohol and/or drug use.
- I am having difficulty adjusting to a recent change.
- I am unsure about something significant in my future.
Please note that you will be rescheduled if you arrive more than 10 minutes late for your scheduled check-in time due to the heavy demand for this service.
Upon arrival, you will provide basic information and meet with a clinician for approximately 15 minutes to decide what is the best type of support. Various services may be recommended and scheduled including brief individual or group therapy, or on-line resources. You may also be referred to a more appropriate campus or community resource.
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One-Time Consultations
If you are NOT interested in starting therapy or in on-going therapy at the Counseling Center but want assistance for the following reasons please indicate the reason for the appointment when you call:
- I have a specific concern or question that can be resolved in a single appointment.
- I need to make a major decision in the next 2-3 days.
- I am concerned about someone else (a friend, roommate, etc.).
- I am seeking a referral for counseling elsewhere or medication.
Urgent Care Clinic
The Urgent Care Clinic is available if you are experiencing a safety concern or had a recent traumatic event (eg. suicidal thoughts, recent death or trauma, thoughts of harming others). Our dedicated team is available to provide safety support and planning. This call-ahead/walk-in clinic is open Monday through Friday from 10 a.m. to 4 p.m. This unscheduled clinic allows students to be seen as soon as a clinician is available and our waiting room provides a comfortable place to sit.
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EMERGENCY CONSULTATION: This level is for students experiencing a safety concern who need an immediate consultation.
I am currently concerned about my ability to keep myself safe.
- I have a current plan to attempt suicide.
- I have taken recent steps to end my life.
- I may physically hurt someone else.
- I have a strong desire to harm someone else.
Emergency consultations are same-day appointments. When you call the Counseling Center you will be invited to come into the center as soon as possible. Upon arrival, you will provide basic information. A clinician will meet with you as soon as they are available. Our waiting room provides a comfortable place to sit until a clinician is available.
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URGENT CONSULTATION: This level is for students who recently experienced a traumatic event.
- Someone close has recently received a serious diagnosis or died.
- I have recently been physically or sexually assaulted.
- I am hearing voices or seeing things other people do not.
- I have recently been discharged from a psychiatric hospital.
Be On Time for Appt
ICONs will be rescheduled if more than 10 minutes late.
Counseling appointments will be rescheduled or reduced in length if 20 minutes late.
No Backpack/Bag Policy
Lockers will be provided for Backpack/Bags during your session in order to provide our clients and staff with a safe and secure environment.
CONSULTATION APPT
At your consultation appt you will be provided with information about scheduling /canceling appts, as well as confidentiality and privacy policies
Therapist Assistance Online
Therapist Assistance Online, an interactive, dynamic, and easy-to-access online program is available to the Texas State community and provides skill building exercises in support of anxiety, depression, and other common concerns.
