Making an Initial Appointment
Make an Initial Appointment
If you are interested in using Counseling Center services,
call 512-245-2208. Services are by appointment only.
Staff members are available to provide urgent/crisis support and routine appointments to enrolled students as they navigate college transitions and other life experiences. For the health of all Bobcats, services are by appointment only. If you need urgent/crisis support, want to schedule or change an appointment, or want to consult with a clinician, please call 512-245-2208 (Monday - Friday, 8 am - 5 pm).
During the COVID-19 period, telemental health (phone of HIPAA-compliant Zoom video) will be the most frequently used method for counseling. Clinicians will work with students to determine whether their individual counseling needs are best supported using telemental health or limited in-person services following CDC distancing guidelines.
If you feel you are in immediate danger or crisis, call 911 or seek medical assistance. If you are experiencing suicidal thoughts, interpersonal/ domestic violence, or a recent sexual assault you can call the Counseling Center during normal business hours at 512-245-2208.
After-hours you can call the suicide prevention hotlines (please identify self as Texas State student) : Hill Country MHDD 1-877-466-0660 (San Marcos Campus) or Bluebonnet Trails 1-800-841-1255 (Round Rock Campus).
Please see our Crisis Information for an expansive list of crisis hotlines and chatlines for suicide prevention, interpersonal/domestic violence, and sexual assault survivors.
The Counseling Center has also compiled a list of mental health related COVID-19 resources and support materials. Therapy Assistance Online (TAO) self-help is available to provide support for anxiety, depression, and other common concerns. You can also find information about connecting with a Community Referral.
For the most updated information regarding COVID-19, please see the Texas State Coronavirus (COVID-19) page. All official university-wide communication about COVID-19 will come via email.
The health of our clients and our staff is our priority. Each of us must act responsibly for the benefit of our entire community. If you are sick or become sick, you should stay home and avoid close contact with others. If you have any concerns that you have been exposed to the virus, you should call the Student Health Center or your medical provider immediately.
You can initiate a Counseling Center appointment through a NON-URGENT or CRISIS APPOINTMENT.
At your first appointment, a clinician will recommend appropriate sources of support. The recommendation may include scheduling brief individual (every 2-3 weeks) or group therapy at the Counseling Center. It may also be using our on-line services or a referral to more appropriate campus or community resources. This includes referrals for frequent, longer-term, or specialized therapy or a medication evaluation.
We understand your situation is unique and cannot be fully described. In our effort to best serve each student, we request that you read the common concerns listed below so that you can appropriately identify which appointment type you need.
Calling earlier in the day provides you with more appointment times. If no appointments remain available, you will be asked to call a second time, on a day when your schedule is flexible. You will need at least 60 minutes for this appointment. You may want to use resources on the 'While you Wait for an Initial Appointment' page in the meantime.
Crisis or urgent appointments are for students experiencing a safety concern or have had a recent traumatic event (e.g., suicidal thoughts, thoughts of harming others, recent death of someone close, sexual or physical assault). Our dedicated team is available to provide safety support and planning. These appointments are available Monday through Friday between 10 a.m. to 4 p.m. and students are seen as soon as a clinician is available.
CRISIS APPOINTMENT: This level is for students experiencing a safety concern who need to be seen the same-day.
I am currently concerned about my ability to keep myself or others safe.
Be On Time for Appt
Initial appointments are rescheduled if more than 10 minutes late. Counseling appointments will be rescheduled or reduced if 20 minutes late.
No Backpack/Bag Policy
Lockers will be provided for Backpack/Bags during your session in order to provide our clients and staff with a safe and secure environment.
At your appointment you will be provided with information about confidentiality and service policies.
Therapist Assistance Online
Therapist Assistance Online, an interactive, dynamic, and easy-to-access online program is available to the Texas State community and provides skill building exercises in support of anxiety, depression, and other common concerns.