Making an Initial Appointment
Make an Initial Appointment
If you are interested in using Counseling Center services,
call 512-245-2208 or visit us in LBJ Student Center 5-4.1.
For the health of all Bobcats, our preferred method of contact is via phone. If you need emergency support, want to initiate therapy, or would like to change a scheduled appointment, please call 512-245-2208 (Monday - Friday, 8 a.m. - 5 p.m.). The Counseling Center is offering Telemental Health services for new and continuing clients. We are waiving our no show policy through May 15th.
If you feel you are in immediate danger or crisis, call 911 or seek medical assistance. If you are experiencing suicidal thoughts, interpersonal/domestic violence, or a recent sexual assault you can call the Counseling Center during normal business hours at 512-245-2208.
After-hours you can call the suicide prevention hotlines (please identify self as Texas State student) : Hill Country MHDD 1-877-466-0660 (San Marcos Campus) or Bluebonnet Trails 1-800-841-1255 (Round Rock Campus).
Please see our Crisis Information for an expansive list of crisis hotlines and chatlines for suicide prevention, interpersonal/domestic violence, and sexual assault survivors.
The Counseling Center has also compiled a list of COVID-19 resources and support materials. Therapy Assistance Online (TAO) self-help is available to provide support for anxiety, depression, and other common concerns. You can also find information about connecting with a Community Referral.
For the most updated information regarding COVID-19, please see the Texas State Coronavirus (COVID-19) Situation Summary. All official university-wide communication about COVID-19 will come via email.
The health of our clients and our staff is our priority. Each of us must act responsibly for the benefit of our entire community. If you are sick or become sick, you should stay home and avoid close contact with others. If you have any concerns that you have been exposed to the virus, you should call the Student Health Center or your medical provider immediately.
At your appointment the clinician will recommend appropriate sources of support. The recommendation may include scheduling brief individual (every 2-3 weeks) or group therapy at the Counseling Center. It may be using our on-line services. Or you may be referred to a more appropriate campus or community resource. This includes referrals for frequent, longer-term, or specialized therapy or a medication evaluation.
We understand your situation is unique and cannot be fully described. In our effort to best serve each student, we request that you read the common concerns listed below so that you can appropriately identify which appointment type you need.
These are same-day appointments. Calling earlier in the day provides you with more appointment times. If no appointments remain available, you will be asked to call a second time, on a day when your schedule is flexible. You will need at least 60 minutes for this appointment. You may want to try some of the ideas on the 'While you Wait for an Initial Appointment' page.
Emergency appointments are for students experiencing a safety concern or have had a recent traumatic event (e.g., suicidal thoughts, thoughts of harming others, recent death of someone close, sexual or physical assault). Our dedicated team is available to provide safety support and planning. These appointments are available Monday through Friday between 10 a.m. to 4 p.m. and students are seen as soon as a clinician is available. Our lobby provides a comfortable place to sit and wait.
EMERGENCY APPOINTMENT: This level is for students experiencing a safety concern who need to be seen the same-day.
I am currently concerned about my ability to keep myself or others safe.
Be On Time for Appt
Initial appointments are rescheduled if more than 10 minutes late. Counseling appointments will be rescheduled or reduced if 20 minutes late.
No Backpack/Bag Policy
Lockers will be provided for Backpack/Bags during your session in order to provide our clients and staff with a safe and secure environment.
At your appointment you will be provided with information about scheduling /canceling appts, as well as confidentiality and privacy policies