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Making an Initial Appointment

Making an Initial Appointment

If you are interested in using Counseling Center services,

please call 512-245-2208 or visit our office in LBJ Student Center 5-4.1. 

If you are seeking Group Counseling or Couples Counseling, please tell the front desk staff.


You can initiate Counseling Center services through one of four types of consultation appointments.

At your consultation the clinician will recommend appropriate sources of support.  The recommendation may include scheduling brief individual (every 2-3 weeks) or group therapy at the Counseling Center. It may be using our on-line services.  Or you may be referred to a more appropriate campus or community resource.  This includes referrals for frequent, longer-term, or specialized therapy or a medication evaluation.

We understand your situation is unique and cannot be fully described.  In our effort to best serve each student, we request that you read the common concerns listed below so that you can appropriately identify which consultation type you need. 

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  • Please click on the four types (ICON, One Time, Emergency or Urgent) below for more details.

  • Common concerns bringing students to an ICON include, but are not limited to:

    • I am having relationship(s) problems or recently experienced a break-up.
    • I am having panic attacks.
    • I am experiencing anxiety and/or stress.
    • I feel depressed and/or have low/mood energy.
    • I am concerned about my alcohol and/or drug use.
    • I am having difficulty adjusting to a recent change.
    • I am unsure about something significant in my future.

    ICONs are same-day appointments.  Calling earlier in the day provides you with more appointment times/options.  If no appointments remain available, you will be asked to call on a different day when your schedule is flexible. 

    Upon arrival, you will provide basic information and meet with a counselor for approximately 15 minutes to decide how the Counseling Center can best meet your needs.  Various services may be recommended and scheduled including brief individual, or group therapy, or on-line resources. Or you may be referred to a more appropriate campus or community resource.

     

     

  • If you are NOT interested in starting therapy or in on-going therapy at the Counseling Center but want assistance for the following reasons please indicate the reason for the appointment when you call:

    • I have a specific concern or question that can be resolved in a single appointment.
    • I need to make a major decision in the next 2-3 days.
    • I am concerned about someone else (a friend, roommate, etc.).
    • I am seeking a referral for counseling elsewhere or medication.
    • I am currently concerned about my ability to keep myself safe.
    • I have a current plan to attempt suicide.
    • I have taken recent steps to end my life.
    • I may physically hurt someone else.
    • I have a strong desire to harm someone else.

    Emergency consultations are same-day appointments.  When you call the Counseling Center you will be invited to come into the center as soon as possible.  Upon arrival, you will provide basic information.  A clinician will meet with you as soon as they are available.  Our waiting room provides a comfortable place to wait until a clinician is available.

    • Someone close has recently received a serious diagnosis or died.
    • I have recently been physically or sexually assaulted.
    • I am hearing voices or seeing things other people do not.
    • I have recently been discharged from a psychiatric hospital.
    • I have not been able to meet my daily responsibilities (school/work) for over one week.

    Urgent consultations are same-day or next-day appointments.  When you call the Counseling Center you will be invited to come into the center in a timely manner.  Upon arrival, you will provide basic information.  Sometimes based on the demand for these appointments, you may need to wait to be seen.  A clinician will meet with you as soon as they are available.  Our waiting room provides a comfortable place to wait until a clinician is available.

Be On Time for Appt

In order to serve all students effectively, your appointment may be rescheduled if you are late.

No Backpack/Bag Policy

Lockers will be provided for Backpack/Bags during your session. In order to help provide our clients and staff with a safe and secure environment.

CONSULTATION APPT

At your consultation appt you will be provide with information about scheduling /canceling appts, as well as confidentiality and privacy policies


Therapist Assistance Online

Therapist Assistance Online, an interactive, dynamic, and easy-to-access online program is available to the Texas State community and provides skill building exercises in support of anxiety, depression, and other common concerns.